Thank you for entrusting ENXH.COM with your shipping needs. We’re honored you chose us to handle your shipment and are committed to delivering the exceptional service you deserve. Your trust is invaluable to us, and we aim to ensure your experience is seamless and secure from start to finish.

We look forward to serving you again and making each shipment with ENXH.COM a positive and reliable experience.

Handling Time

We will ship your product within 1 day after receiving your order. This period may take up to 3 days during busy periods.

You will receive a shipment confirmation e-mail when we ship the product you purchased. This email will contain details about your order, a unique tracking number, and instructions on how to use this number to track the status and progress of your shipment.

Customs, Duties And Taxes

ENXH.COM is not responsible for any customs duties, taxes or fees imposed on your order. All charges imposed during or after shipping are the sole responsibility of the customer. This may include tariffs, taxes, import duties or other charges that your local customs or tax authorities may impose. It is very important that you know and research your country’s import regulations and any possible fees that may apply when ordering from outside your country.

Damaged Shipments:

While we take great care in packaging your orders to ensure safe delivery, ENXH.COM is not responsible for items damaged or lost in transit. If you receive your order damaged, please follow the steps below:

Contact the carrier immediately to report the damage. They will guide you on the steps you need to take.

Also, please contact us to report the situation so we can assist you with the damage process.

In the event of damaged items, please keep all packaging materials and damaged items as this may be required when making a claim.

We are committed to promptly resolving any shipping-related issues and assisting you throughout the claim process. Your satisfaction is our priority.

Return Policy

There is a free return option on all products sold by ENXH.COM You can return the product for any reason within 14 days from the date of purchase. Buyer pays for return shipping. When you want to return your product, please contact us through our communication channels.

If it has been 14 days since your purchase, unfortunately we cannot offer you a refund or exchange.